Communicate in the best way
Everything you can do with BeDirect
Our Guest Reservation Manager is the professional and persuasive communication tool for effectively managing all requests - even offline - and send personalised estimates to your guests. BeDirect tracks your customers' profile and store all the conversations and offers sent.
With BeDirect, you can keep an eye on requests received by phone, email, forms on websites and walk-ins.
Create estimates and offers tailored offers to satisfy the needs of your guests and manage everything from the Guest Reservation Manager.
Avoid long email exchanges: the messaging platform allows you to manage everything within the Guest Reservation Manager and always remain in contact with your guests.
On BeDirect, you can profile your guests thanks to personalised labels and understand their needs in order to always offer the best stay.
Personalised landing pages
With BeDirect you can quickly create and send persuasive emails to your guests, in which they can read their personalised offer and book it directly.
Schedule follow-ups and emails to urge the customer to accept your unconfirmed or not displayed offer. You decide how and when to send the automated reminders to your guests.
Integrated into your BeGain
BeDirect is integrated with the Booking Engine No more errors or wasted time. Prices are sent by BeGain and availability at the hotel is automatically updated.
Also with BeDirect, your guests can make totally safe payments. In addition to the classic payment methods such as bank transfer and credit card, you can set up other methods for each customer.
The data available gives you a detailed overview of the sales trend and the performance of your employees. BeDirect's Analytics allow you to visualise all the steps of the information and booking flow, such as the value of the estimates, the conversion rate and much more.
We optimise the management of online distribution and we help you increase your bookings.